FAQ

What are SWAE candles made of?

SWAE candles are made with natural coconut and soy wax

Are there any additives in the candles?

No, we are proud to showcase our products in its most natural form. We do not use ANY additives in any of our products!

How long does the candle last?

Candles in different collections will have a different burn time, check out each candles for more info!

Are SWAE Candles products cruelty-free?
Absolutely! our products are all made from renewable vegetable sources that are non-GMO!

Candles in different collections will have a different burn time, check out each candles for more info!

Why is there a weird pattern on the top layer of my candle?

All of our candles are hand-poured, and we do not add any chemicals or additives to form a smooth top. We prefer the candles to be unique and different, just like all of us.

Can you take SWAE candles on a plane?

Absolutely! We have verified with the TSA! "Solid wax candles in a tin are allowed in carry-on bags and aren't limited in size. However, gel-like candles must be 3.4 ounces or less and placed in a single quart-sized resealable bag along with other travel-sized liquid items."

For more info on our liquids rule for carry-on items, please visit: bit.ly/2yonWFz

How long does the shipping take?

Processing time for our orders is 1-3 business days. We will provide tracking numbers to each order 

What do I do when my candle is not burning all the way across?

Tunneling often occurs when the candle did not have time to melt all the way across during the initial burn or among other reasons, but no worries! One of the most effective ways is to wrap a piece of aluminum foil that is twice the height of the candle around the candle itself until there is a complete melt pool all the way across. This method can apply to ALL candles!

Please feel free to contact us for any questions, comments, or concerns with our products. Visit our social media platforms for more updates!